Shipping policy
Orders typically ship within 3 business days of order receipt, although we try our best to ship your order out the next business day.
For example, if you place an order on Saturday at 6 PM, 3 business days would mean your order would ship Wednesday at the latest, Monday at the earliest. Tracking details can be delayed with most carriers and may not update until the next day after they receive the package.
Once the carrier receives the orders, orders may take up to 5 - 7 business days to arrive depending on the carrier. Most orders will arrive within the estimated time given by the carrier. For expedited shipping, please email info@legacy4xavier prior to completing your order.
Major holidays may increase shipping time, especially during the Christmas Holiday. Also during major holidays our Customer Service response may take an additional 24 - 48 hours depending on our work schedule. But please rest assured, we will respond as we value our customers.
We currently ship within the United States.
Legacy 4 Xavier and its affiliate business entities are not responsible for lost/stolen items. In the case of a lost/stolen package please contact the carrier directly. We currently use USPS (the US Postal Service) and our shipping rates reflect First Class package rates so packages are insured. Once you file a claim with USPS and receive a determination, please contact us if the items in your order are lost and you wish to reorder so we can discuss options.. Please contact us at info@legacy4xavier.com and we typically respond within 48 business hours (standard business hours are currently Monday - Friday 11 AM - 5 PM).